Returns
Blanc Marine Boutique Return Policy
At Blanc Marine Boutique, we want you to feel delighted with every purchase. If something isn’t quite right, you can return your item within 15 days of receiving your tracking number. Please review our guidelines and exclusions below for a smooth return process.
Vintage Product Policy
Our vintage products (excluding rugs) are truly one-of-a-kind treasures. Since these items often carry unique imperfections that reflect their history, all vintage products are final sale. We do our best to describe and photograph them accurately so you can shop with confidence.
Rug Policy
Custom rug pads are final sale and cannot be returned. For all other rug returns, clients are responsible for both delivery and return shipping fees.
Exclusion List
The following items are final sale and cannot be returned or exchanged:
- Vintage frames
- Vintage pottery
- Vintage objects
- Vintage lamps
- Custom rug pads
- Sale items (discounted items are final sale)
Return Terms
- Items must be returned in perfect condition, in their original packaging.
- Returns must be initiated within 15 days from the day you receive your tracking number.
- A full refund will be issued if the product is received in perfect condition.
- Clients are responsible for shipping costs for both delivery and returns.
How to Return an Item
- Email us at [email protected] with your order number to request a return confirmation.
- Once you receive confirmation, carefully pack your item to ensure it arrives undamaged. Unfortunately, damaged items cannot be refunded.
- Send your package to the address provided in the return confirmation email.
We’ll process your refund within 10 days of receiving your return at our distribution center. If you have any questions, feel free to reach out at [email protected]—we’re here to help!
Thank you for shopping with Blanc Marine Boutique! ❤️